This online resume was generated through Clique8.

Christian Bersales | Virutal Assistant

Hey! You can also call me Chris.

Phase 1 Blk. 4 Lot 12 Purok 4 NTRA Boto…
0926251…
I am a hard working, persevering, motivated and flexible. I can adapt quickly in new environment and a people person. I love spending time with my daughter, as much as I love learning new things.

Educational Background

College: Polytechnic College of Botolan

College Address: Tampo Botolan Zambales

Course: Associate in Computer Technology

Under Graduate

Reached College Level: 2nd year

Recent Year Attended: 2016

My Awards & Certifications: None

High School

School Name: St. Augustines School

School Address: Zone 4 Iba Zambales

Year Graduated: 2012

My Awards & Certifications: None

HIRE ME!

Summary

I am a hard working, persevering, motivated and flexible. I can adapt quickly in new environment and a people person. I love spending time with my daughter, as much as I love learning new things.

Most Recent Work Experience

Company:

CSS Corp

Position:

Tier 3 Customer Advocate

Start on:

July 12, 2017

Left on:

June 12, 2018

My Responsibilities

- Process device replacement / Tracking of device shipping - Implement safety and hazard for router, modem and security cameras - Handling litigation requests - Responding to Legal escalations - Refund Requests / Complex customer complaint - BBB Cases - Executive escalations forwarded by NetGear's CEO, Vice President and Associates. - Call Reviews of Tier 1 and Tier 2 representatives related to unresolved technical issues.

Reason for Leaving

I left the company because I have to take care of my girlfriend and our first born. Unfortunately, I am not eligible for a Faternity leave at that time due to we are not married or any kind of leave that has long duration because I am just 11 months in the company.

My Skills

I will rate 8 my communication and negotiation skills. Being customer service for 4 years I have learned a lot of techniques on how I can pacify a customer and negotiate when it comes to compensation requests or with just a normal refund. While my multitasking skill and active listening would be 10, for I can handle multiple tools at a time, typing details while speaking, investigating while explaining and a lot more. I honed my active listening through my 4 years experience, being familiar with different accents within North America, UK, India, Australia and New Zealand wherein I can easily obtain details and communicate.

My Portfolio

Images

Videos

HIRE ME!

Download the official app

Download Clique8 and receive real time updates.

We send updates for:

  • New Articles
  • Job Opportunities
  • Policy Updates
  • Gifts and Giveaways
"Don't forget to turn on notifications"
phone