Hiring virtual assistants (VAs) is one of the most effective and inexpensive solutions to manage aspects of your business. VAs can be a huge help, and unlike hiring a full-time employee, you don’t have to spend a large amount of money to enlist their services. Like any boss-employee relationship, however, you must mesh well with your virtual assistant to ensure the success of your business. Here are some essential things you must know about working with a virtual worker.
- Don’t expect a plug and play solution when you hire a VA. Keep in mind that outsourcing is not a magic pill that makes everything work correctly once your virtual assistant gets onboard. After all, even highly skilled professionals still need time to adjust to their new work environment before they can reach full productivity. So be realistic, and don’t make unreasonable expectations about your virtual assistant.
- It is essential to train your virtual assistant. As mentioned earlier, VAs need time to familiarise themselves with their new work environment. As such, you should take the time to train your virtual assistant in your systems and processes so they can quickly start producing quality work that meets your standards.
- Give clear instructions. Give instructions as succinctly and clearly as possible, especially when delegating a task for the first time. Encourage your virtual worker to ask questions if there are things about the project that he or she doesn’t understand. Make sure you answer these questions as quickly as possible. Always remember that assuming your VA knows and understands everything can get you into trouble.
- Set realistic timelines Don’t expect your virtual assistant to finish an extensive ten-page sales report in 30 minutes or less. Not only is this unreasonable, but it is also not doable, either. As such, consider the parameters in place on each task and set realistic timelines.
- Treat your VA as part of the team. Your VA is an integral part of your business and should be treated as such. Trusting and helping your virtual assistant develop a sense of belongingness can boost his morale and motivate him further. To ensure loyalty and hard work, treat virtual assistants the same way you would in-house employees.
- Praise your virtual assistant If you want to establish a strong relationship with your virtual assistant, give praises when projects are accomplished. This will make your VA feel good about himself, which helps boost confidence, loyalty and productivity.
- Always pay on time. Being the business owner, you don’t want your virtual assistant to miss important deadlines. On the same token, your VA doesn’t want his pay to get delayed. Otherwise, he will be worrying about paying his bills, which can affect the quality of his work. If you want your VA to stay focused, always pay on time.”